Are you a mechanical troubleshooter with a backup in technical support, programming, or hardware repair? Did you enjoy raising Legos as a kid? Do you want to fix your things when it breaks? Our company is looking for a service engineer for our copy and printing department. In this feature, you will work on-site in Messenger locations to unlock, maintain, and repair printers, copiers, and copiers. After training in the workplace, you will acquire the technical, mechanical, and electrical skills to apply yourself every day in new and challenging situations as you interact with a wide variety of people, tools, and situations. .
field
service engineer job description
Labor
responsibilities
Evaluate
hardware and software outages using audit tools and customer input
Assemble
and reassemble tools to repair or replace worn parts and materials
Travel
to customer locations with a personal vehicle, manage your own daily route to
get to your location and messaging problem in time, and keep accurate time and
mileage records.
Educate
and train customers on paper and toner refills, basic problem-solving skills,
and easy solutions (e.g., stripes on copies are often the result of a scanner
glass based on an easily dirty scanner). ”No service call)
Provide
good customer service, listen carefully to customer concerns and address issues
for messenger satisfaction
Update
and maintain the tools specified for each manufacturer's specifications
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