computer technician job requirements

Job description

The computer-aided technician ensures that a company’s computer equipment is designed to comply with established guidelines. He or she maintains all terminals and peripherals including printers, modems, personal computers and data communication devices. Responsible for detecting and detecting the nature of network errors using appropriate software, the computer support technician is responsible for troubleshooting. Along with these duties, he or she will repair and replace equipment when down. The position often requires the person to be the authority to provide necessary equipment repairs and technical assistance. The job also means keeping all computer supplies useful and available. In some cases, the computer-aided technician will monitor compliance with the company's policy regarding the use of the end-user network.

computer technician job requirements

Requirements for the position

This position requires at least a high school certificate, but often requires a college degree. Excellent computer skills are essential as well as the ability to solve problems and problems. Customer service experience is usually required. The computer support technician should have strong communication skills and be able to talk to and support those employees who are not technically competent.

The position also requires knowledge of basic hardware and software functions and networking. If the computer support technician is working in a call center, he should be able to type quickly and have the writing skills to properly enter the data into the work ticket. Organizational skills are essential.

Knowledge of both Macintosh and personal computer is also essential. The computer-aided technician should be mentally motivated coming into detail. People who want to become computer support technicians should be willing to accept responsibility and trust. Knowledge of different versions of Microsoft, from Vista through Windows 10 is also essential.