Job description of IT support specialist
Before learning how to become a IT support specialist, you
need to understand what it does. IT support specialists troubleshoot and
resolve various computer and software related problems. They can work in a help
desk environment or provide technical support in an organization's IT
department. Professionals can work in a variety of fields, including
information systems, telecommunications, finance, and educational services.
Some professionals may be able to work from home, while others need to travel
to clients' homes to provide IT support. These computer professionals often
have to work irregular hours to meet the needs of consumers.
computer
network support specialists
Computer network support specialists
Computer network support specialists solve the problems of
existing network systems, including local area networks (LANs) and wide area
networks (WANs). They perform tests and evaluations on network systems, as well
as make sure the system is functioning properly by completing routine
maintenance.
Computer user support specialists
A computer user support specialist provides technical assistance
to computer users. Technical assistance can be done in person, by phone or
online. Computer user support specialists can work with corporate clients or
the general public, depending on the company they work for.
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