Important information
Support engineers, specialized technical support
engineers, address customer questions and concerns about their company’s
products. These professionals answer incoming customer calls and solve
technical issues. Education requirements for this profession vary, although a
partial or undergraduate degree in technology is often required. Individuals
can also get positions with significant professional experience.
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support engineer job description
Job description
In addition to addressing customer inquiries,
concerns, and suggestions, support engineers can focus on issues raised by
other departments in their company, such as sales, production, and operations.
They can work in a variety of industries, from healthcare to communications.
Support engineers are experts in the products that their company produces and
develops. They solve production problems and help customers with technical work
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