Develop good communication skills.
Most
employers expect employees to have advanced communication or messaging skills,
as site service engineers can be the primary link between a company and a
customer. Site service engineers need to know how to communicate effectively
and explain complex processes simply. For degree-earning students, your general
educational requirements may include communication courses or elective options.
Using
a mobile office
Off-site
service engineers are able to work off-site most of the time performing routine
repairs, maintaining equipment, and showing customers how to use the products.
Travel is therefore frequent, often on short notice, making it a hallmark of
the profession. Site service engineers need to be able to make efficient use of
the mobile office environment and equipment to communicate with both couriers
and employers and stay organized throughout the workday.
In
short, being an on-site service engineer requires technical education,
developing good communication and courier service skills, and being comfortable
with a mobile office and working on the road.
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