A field service
technician is a general term for any mobile repair or assessment technician who
travels to a site to troubleshoot equipment problems. A field service
technician may work for a product manufacturer or be employed by a dedicated
team of repairmen, such as Best Buy's Geek Squad, whose job is to repair and
maintain all makes and models of a particular type of product.
Required Education
Field service work is
highly dependent upon the industry. Despite this, the core of all field service
work is maintenance and repair. Employers in highly technical fields, like
information technology or diesel engine repair, look for those with at least an
associate's degree or certificate in a related field, such as heavy equipment
repair or computer technology. According to the U.S. Bureau of Labor Statistics
(BLS), other less technical areas, such as appliance or stereo service, require
less formal education because most employers train their technicians
on-the-job.
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